BENZ STAR C3 Super Mb Star FAQ:
1. First Install: Error 23, while readinkg from H:\1.First Install.exe
Q: when I use Super MB Star, an error occurs reading like the following picture shows "1. First Install: Error 23, while readinkg from H:\1.First Install.exe"
I used to try on both Windows XP and Winds 7, and got the same error as the above-mentioned.
A: why the above problem occurs? There are 2 possible reasons.
1) required windows operation system is windows XP. Be sure to setup and run the device software under windows XP.
2) you said you try to install on both Windows XP and Winds 7, I guess The First Install software gets broken, for example it is broken by the anti-virus software.
I advice you search "VMware workstation" in google and download it. Here it is the link:
1. Be sure to disable/uninstall anti-virus software
Please note,anti-virus software can flag up SUPER MB STAR software as having a virus. This is a false positive and is due to the software containing the application file. So Before setup the device software, please disable/uninstall anti-virus software or install a more reliable free virus scanner! Our SUPER MB STAR software is completely safe and virus free and all other virus scanners confirm this.
If the software data is destroyed or lost because you forget to disable/uninstall anti-virus software, please contact our customer service, we arrange to resend you CD or send you the software via internet.
2. Required windows operation system is windows XP
Be sure to setup and run the device software under windows XP. Otherwise the device software and program can be broken or it will fail to work.
Super MB Star C3 Self -Test Related Pics:
How many years of free updating can we enjoy?
Super MB STAR provides one year free update online service. Super MB STAR Lite provides 3 months free update online service.
What else shall I do before using this item?
You need setting some configurations before using this tool, we have both video and user manual to teach you how to do that, just follow the steps.
Super MB STAR is able to work with Trucks and change the speed limitation?
Yes, Super MB STAR is able to work with different kinds of Benz trucks, and it is able to change the speed limitation, please do that under the legal permission.
What should I do if I do not know how to setting or face some difficulty when install the software?
We provide online service 24 HRs, our after-sales service men can help you solve the problem through teamviewer, just contact the sales.
Is this tool able to work with Reset the SBC Function?
The Super MB STAR Top Version provides you SBC Reset, TV active and some other functions.